Utility Billing

NOTICE: Effective February 1st, 2020, all credit card transactions will be charged a convenience fee of 2.75%. Alternative payment methods free of charge includes cash, check or ACH direct deposit.

NOTICE: Monthly billing implementation has been delayed until July 2020.

The City of Orono provides water, sewer, and storm water service to residential and commercial properties.  This City contracts with Waste Management to provide recycling services to all residential properties.

Orono maintains the City’s utility infrastructure. This includes:

  • Lift Stations
  • Sanitary Sewers
  • Stormwater Management
  • Water Mains
  • Water Pipes
  • Water Towers
  • Water Treatment Plants

Sanitary sewer waste treatment is provided by the Metropolitan Council Environmental Services.

Are you moving in or moving out? Please fill out this form.

Contact Us

  1. Payment Services Network

    Phone: 877-885-7968
  1. Finance

    Phone: 952-249-4600
    Fax: 952-249-4616

  2. Public Works

    Phone: 952-249-4600


    Monday - Friday
    7 a.m. - 3:30 p.m.

    After Hours Dispatch Phone: 952-258-5321