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 | No one wants to talk about this topic, but it can happen!
Information can help you understand how to protect yourself and what to do
in the event of a backup. |
How do I determine if I have a sewer line blockage or sewer service
blockage?
 | If you experience any kind of sewer backup, stop using any water
immediately!
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Sewer Line Blockage
 | If you experience a sewer backup, stop using any water
immediately! If you are not using any water and the sewer
backup levels keep rising, the blockage is in the City sewer line.
In this case, contact the Public
Works Department immediately to report a blockage in the City sewer
line. After business hours call dispatch at
(763) 525-6210 to report the
problem.
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Sewer Service Blockage
 | If you experience a sewer backup. Stop using any water
immediately! If you are not using any water and the sewer
backup level stops rising, the blockage is between the house and the City
sewer line in the street or your yard. In many lakeshore areas, the
City sewer line is located in the yard between the house and the lake.
In this case, you will need to contact a sewer cleaning service (see
list below) to clear the blockage in the service line.
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 | Please notify the City
if you have had a sewer cleaning service clear a blockage in your sewer
service line. The cleaning of a blockage in your service line may
cause a blockage in the City sewer line when the debris is pushed from the
service line into the City sewer line. |
Who do I call again for a sewer line blockage?
 | Call the City of Orono
Public Works department. Tell the operator your situation and
they can radio someone right away.
After hours call
(763) 525-6210.
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Does your homeowners insurance cover sewer backups?
 | Most homeowner insurance policies will not cover a sewer backup
without "sewer backup coverage". The City will not cover damages unless it was proven that the
City was negligent in maintaining its system. The City recommends
you consider obtaining a rider that would cover such damage if it would
occur. Sewer backup coverage is usually available for a nominal
additional cost on your homeowners insurance policy. |
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SEWER CONTRACTORS & CLEANERS |
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| Yellow Pages |
www.yellowpages.com |
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* The contractors
listed below have done work in Orono, but we use anyone listed in
the yellow pages. |
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| Genes Water & Sewer |
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(612) 781-3737 |
| Minneapolis, MN |
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| Root-O-Matic |
www.root-o-matic.com |
(952)
938-1200 |
| Mike or Johnny |
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(952)
938-7235 |
| Hopkins, MN |
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Now you can
recycle your
food scraps
& food-soiled
paper into
compost! |
Organics
Recycling
Give Back to Nature |
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